Terms of Service

The Site describes our consulting and implementation services. Using the Site, booking a call, or communicating with us does not create a client, advisory, or fiduciary relationship, and does not obligate either you or Market Me to enter into any engagement. Consulting engagements are formed only by a separate written agreement signed by both parties, and if these Terms conflict with such an agreement, the signed agreement controls.

The Site includes interactive demonstrations, including simulated audits, opportunity scores, system maps, and animated product previews. These are marketing illustrations based on patterns we commonly observe, not an analysis of your business. Scores, findings and projections shown by these features are examples, are not generated from your data, and must not be relied on for any business decision. An actual assessment of your company requires an engagement under a written agreement.

Content on the Site is provided for general information only. It is not legal, tax, accounting, investment or financial advice, and it is not a substitute for advice from professionals licensed in those fields. Descriptions of results, savings, or performance achieved for other businesses are illustrative; your results will depend on your circumstances, and we make no guarantee of any particular outcome, revenue, ranking, or return.

If you submit your contact information through the Site or book a call, you consent to Market Me contacting you about our services by email and, if you provide a phone number, by phone or text message, including through automated means. Consent is not a condition of purchasing any goods or services. You can opt out at any time — reply STOP to texts, use the unsubscribe link in emails, or contact us at support@mrkt-me.com. Message and data rates may apply.

The Site and everything on it — text, design, graphics, interactive features, code, and the marks Market Me, Market Me AI, Empathic, QuantumRank and QuantumRouter — are owned by Market Me LLC or its licensors and are protected by intellectual property laws. Third-party names shown on the Site, including client projects, belong to their respective owners. We grant you a limited, revocable, non-exclusive, non-transferable license to access the Site for your internal business evaluation. You may not copy, reproduce, distribute, create derivative works from, publicly display, scrape for competitive purposes, or reverse-engineer any part of the Site without our prior written consent, except as permitted by law.

Product demonstrations, whether on the Site or delivered live, may also be subject to separate demonstration terms presented at the time of the demonstration.

• Do not use the Site in violation of any applicable law;
• Do not attempt to gain unauthorized access to the Site, its servers, or connected systems, or to disrupt their operation;
• Do not use automated means to access the Site in a manner that imposes unreasonable load or harvests content for a competing service;
• Do not submit information that is unlawful, infringing, or that you do not have the right to share, including other people’s personal or confidential information.

The Site links to services we do not control, including our scheduling page hosted by Zoom and our profiles on third-party platforms such as LinkedIn. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them.

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OR ERROR-FREE OPERATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARKET ME LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AGENTS AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). THIS SECTION DOES NOT LIMIT LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW. LIABILITY UNDER A SIGNED ENGAGEMENT AGREEMENT IS GOVERNED BY THAT AGREEMENT, NOT THESE TERMS.

You agree to indemnify, defend and hold harmless Market Me LLC and its members, officers, employees and agents from and against any claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, your misuse of the Site, or your violation of any law or the rights of a third party.

Informal resolution first. Before filing any claim, you agree to contact us at support@mrkt-me.com describing the dispute and give us thirty (30) days to attempt to resolve it informally.

Binding arbitration.Except for the carve-outs below, any dispute arising out of or relating to these Terms or the Site will be resolved by final and binding arbitration administered by JAMS under its applicable rules, held in Los Angeles County, California, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. Each party bears its own attorneys’ fees except where the arbitrator awards them under applicable law.

Carve-outs. Either party may bring an individual claim in small claims court, and either party may seek injunctive or other equitable relief in court for infringement or misuse of intellectual property or confidential information.

Class action waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DISPUTES WILL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS. NEITHER PARTY MAY PARTICIPATE IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION, AND THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS. If this waiver is found unenforceable as to a particular claim, that claim shall proceed in court, and the remainder shall be arbitrated.

Timing. To the extent permitted by law, any claim must be brought within one (1) year after the claim arises, or it is permanently barred.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. For any matter not subject to arbitration, the state and federal courts located in Los Angeles County, California have exclusive jurisdiction, and you consent to personal jurisdiction and venue there.

We may modify these Terms at any time by posting the revised version on this page; changes take effect on posting, and your continued use of the Site constitutes acceptance. We may suspend or terminate access to the Site at any time. If any provision of these Terms is held unenforceable, the remainder stays in effect, and the provision will be enforced to the maximum extent permissible. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition or sale of assets. These Terms, together with the Privacy Policy and any terms presented with specific features, are the entire agreement between you and Market Me regarding the Site.

Market Me LLC
Email: support@mrkt-me.com